Shipping policy

Shipping Policy

Thank you for shopping with Noor Care. Here is everything you need to know about how we deliver your order.

Order Processing
Orders are processed within 1-2 working days after confirmation. Orders placed on weekends or public holidays are processed on the next working day.

Delivery Areas
We deliver all across Pakistan.

Delivery Time
- Major cities: 2-4 working days
- Other cities and remote areas: 4-7 working days
Delivery times are estimates and may be affected by courier delays, weather or public holidays.

Shipping Charges
Shipping charges, if any, are shown at checkout before you pay.

Order Confirmation and Tracking
Our team may contact you by phone or WhatsApp to confirm your order. Once your order is shipped, we will share the tracking details with you.

Cash on Delivery
Please keep the exact amount ready when the courier arrives. If a COD order is refused or the customer cannot be reached after multiple attempts, the order may be cancelled.

Incorrect Address
Please make sure your address and phone number are correct. Noor Care is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Damaged or Missing Items
If your parcel arrives damaged or an item is missing, please contact us within 3 days with your Order Number and clear photos or an unboxing video. See our Return & Refund Policy for details.

Contact
Email: store+105008628006@g.shopifyemail.com
WhatsApp: +92 303 0449194